Auto Service Near Utica, NY
When your vehicle needs routine maintenance or repairs, you do not always have to travel far from Utica to find experienced automotive service. Griffith Chrysler Dodge Jeep Ram serves drivers from Utica and surrounding communities with a full range of maintenance and repair services at its Richfield Springs service center.
From oil changes and New York State inspections to brake repair, tire service, battery replacement, and engine diagnostics, the service team can help keep your vehicle ready for everyday driving and changing Upstate New York road conditions. The dealership also offers Mopar Express Lane service for many routine maintenance needs and advertises Express Lane service for most makes and models.
Auto Services for Utica Drivers
Griffith Chrysler Dodge Jeep Ram's service department provides maintenance and repair support for Chrysler, Dodge, Jeep, and Ram vehicles, with technicians trained to work with the brand's systems and components. Listed services include general automotive repair, preventative maintenance, synthetic motor oil and oil filter replacement, brake repair, engine diagnostics, tune-ups, battery service, air conditioning and heating service, cooling system and radiator repair, transmission services, struts, belts, hoses, fluids, air filters, starters, headlights, and fluid-level checks and corrections.
- Oil and filter changes
- New York State vehicle inspections
- Brake inspections and brake repair
- Tire inspections, rotation, and related service
- Battery testing and replacement
- Engine and vehicle diagnostics
- Air conditioning and heating service
- Cooling system and radiator service
- Transmission service
- Preventative maintenance
- Belts, hoses, and fluid service
- Air filter replacement
- Strut and suspension-related service
Mopar Express Lane for Routine Maintenance
If you need a quicker maintenance visit, Mopar Express Lane can be a convenient option for eligible routine services. Griffith Chrysler Dodge Jeep Ram promotes Express Lane service for most makes and models, making it an option for drivers who do not own a Chrysler, Dodge, Jeep, or Ram vehicle. Services can include oil and filter changes, New York State inspections, tire rotation and brake inspection, tire wear and pressure checks, battery testing, multipoint checkups, air filter and wiper blade replacement, fluid top-offs, and other routine maintenance items. Griffith CDJR
Because the exact service time depends on the vehicle, requested work, parts availability, and shop workload, it is best to contact the service department before visiting if you have a specific turnaround requirement.
Griffith CDJR Service Address and Phone Numbers
Griffith Chrysler Dodge Jeep Ram
3144 U.S. 20
Richfield Springs, NY 13439-2808
Service: 315-977-2008
Parts: 315-977-2077
Sales: 315-977-2027
Driving Directions From Utica
From Utica, take NY-12 north/east toward the Richfield Springs area and connect with the roads leading toward U.S. 20. Continue toward Richfield Springs and follow U.S. 20 to 3144 U.S. 20, where the dealership is located.
The drive from central Utica to the dealership is approximately 35 miles and typically takes around 40 to 50 minutes, depending on your starting point, traffic, weather, and road conditions. Because travel times can change, check current navigation directions before leaving.
Destination: 3144 U.S. 20, Richfield Springs, NY 13439-2808.
Service Department Hours
The service department is open Monday through Friday from 8 AM to 5 PM and is closed Saturday and Sunday. These hours differ from the dealership's sales hours, so Utica-area drivers visiting specifically for service should plan around the service department schedule.
| Day | Service Hours |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Service for Chrysler, Dodge, Jeep, Ram and Other Makes
For Chrysler, Dodge, Jeep, and Ram owners, the service center provides access to technicians trained around CDJR vehicles and their components. For other vehicle brands, Mopar Express Lane is promoted as serving most makes and models for eligible routine maintenance services.
If you drive a non-Stellantis vehicle or need a service outside routine Express Lane maintenance, call the service department at 315-977-2008 before scheduling to confirm that the requested work can be performed.
Warranty and Service Questions
Warranty coverage depends on the vehicle, warranty type, mileage, time limits, and the specific repair. If you are bringing in a vehicle for warranty work, contact the service department beforehand so the team can review the situation and help determine the appropriate next step. For non-Stellantis vehicles, service availability can depend on the requested repair and vehicle, so calling ahead is recommended.
Frequently Asked Questions About Auto Service Near Utica
How long does typical service take?
Turnaround time depends on the type of service, vehicle, parts availability, technician workload, and whether additional repairs are discovered during inspection. Routine Express Lane maintenance is designed for quicker service, while diagnostics and larger repairs may require additional time. Ask the service team for an estimated completion time when scheduling.
Can I bring my vehicle in for warranty service?
Warranty repairs depend on the applicable warranty and vehicle. If you believe a repair may be covered, contact the service department before your visit so the team can review the situation and explain the appropriate process.
Schedule Auto Service Near Utica
Whether you need an oil change, inspection, brake repair, tire service, battery replacement, or diagnostic work, Griffith Chrysler Dodge Jeep Ram provides a convenient service option for Utica-area drivers in Richfield Springs.
Call the service department at 315-977-2008 to discuss your vehicle's needs, ask about current availability, or confirm service options for your vehicle. You can also use the dealership's online appointment process to request a service visit.
Service Address: 3144 U.S. 20, Richfield Springs, NY 13439-2808
Service Phone: 315-977-2008